Terms of Business

1. Carouselwindsor may act as an Employment Agency or as an Employment Business, at its sole discretion. The way in which Carouselwindsor  is acting for each booking will be made clear to all concerned parties prior to the completion of negotiations, and will be clearly shown in the documentation issued.

2.When acting as an Employment Agency
a) Carouselwindsor acts as negotiator only and is not party to the resulting contracts. For this reason Carouselwindsor cannot accept responsibility for non-fulfilment or breach of any such contract, but every reasonable safeguard is assured. Wherever possible in such cases Carouselwindsor will replace the act or engagement with one of similar price and quality.
b) Carouselwindsor seeks to negotiate agreements for the Artiste in those branches of the Entertainment field for which the Artiste is suited by reason of his talent and ability.
c) For the provision of this service Carouselwindsor charges a fee equivalent to an agreed percentage of the contracted fee receivable by the Artiste, in accordance with our Commission Policy Statement. Carouselwindsor will also collect any applicable tax (for example VAT) which is due under English Law. The charge may be made to either the Artiste or Client subject to the negotiated acceptance of the party in question.
d) The Fee (Commission) is charged only after the provision of the service has been completed therefore there is no provision for a refund of commission in any circumstances.
e) Where charged to the Artiste, the fee (commission) will still be due if the Artiste fails to appear, said non-appearance being as a result of any action or inaction of the Artiste.
f) Where charged to the Client the fee (commission) is normally payable in advance and is always non-refundable.
g) Cancellation of any contract negotiated through Carouselwindsor is not normally possible without the agreement of all concerned parties. In the event of cancellation by either party without cause of illness or other unavoidable circumstances, Carouselwindsor reserves the right to levy a charge of up to 15% of the agreed fee against the cancelling party, to cover the additional expenses involved in the said cancellation. This is in addition to any amounts that may be payable by either party under the terms of the said contract.
h) Carouselwindsor normally acts as negotiator only and as such may not enter into agreements on behalf of third parties. If at any time Carouselwindsor is authorised to enter into agreements on behalf of the Artiste or Client for any individual booking such authority will be made known to both parties during the negotiation.
i) Carouselwindsor may receive fees due to the Artiste (for example in the event of a no pickup booking or in the course of arriving at a dispute resolution) but must account to the Artiste for any such payment that it receives.
j) Agreements are made separately for each booking, and there is no requirement for any Artiste to accept any booking offered. The Artiste can therefore end the relationship by simply not accepting any further bookings and the Agent can end the relationship by not offering any such bookings.
k) If any Artiste seeking employment under a normal non-exclusive agency representation agreement (i.e. who has not signed under a management or sole representation contract) should wish to cease being represented by Carouselwindsor and have their name and details removed from any promotional materials issued by the Agency they can give a minimum of 28 days notice in writing. From that point no further promotional materials featuring the Artiste will be created, but it must be understood that it is not possible to remove information from hard copy products already published.
l) The Artiste will be required to honour any and all contracts negotiated and accepted prior to the expiry of such written notice. The Artiste must undertake to ensure that any ongoing commission or other financial remuneration due is paid to Carouselwindsor promptly and in accordance with these Terms of Business.

3) When acting as an Employment Business
a) Carouselwindsor is a party to each contract and accepts responsibility for its obligations under the terms of each individual agreement, including the obligation to pay the contracted fee to the Artiste where it is due regardless of whether or not Carouselwindsor has been paid by the Client.
b) The fee payable to the Artiste will be that fee agreed by him or her and duly indicated in the contract.
c) No charge other than the contracted fee is made
d) The Artiste will be employed under a contract for services
e) Any contract entered into between Carouselwindsor and the Artiste will be for an agreed period (normally one performance) and will not provide for cancellation by either party.
f) Since the Artiste will be self-employed or an incorporated body there is no entitlement to Holiday Pay or any payment in lieu thereof.

4) Commission and monies owed to Carouselwindsor shall be remitted within 7 (seven) days of the engagement or as otherwise stated in the written confirmation. Carouselwindsor  reserves the right to deduct monies owed to the Agency by any individual Artiste from any monies due to that Artiste, and forward any balance.

5) In order to ensure that there are no non-appearances or let downs, all verbal agreements are confirmed by the signing of written contracts. In the event of very short notice bookings, the written contract may be sent after the event for your records.

6) The display and / or presentation of any Artiste’s address and / or telephone number at an engagement negotiated through this agency shall be regarded as a breach of contract and may render the Artiste liable to pay severe damages in respect of that breach.

7) Any contract negotiated through this agency shall be subject to these terms of business unless otherwise agreed in writing between all concerned parties; in particular, any conflicting terms of business shall have no effect. The document “ Commission Policy” forms part of these terms, and must be read and construed as such. All contracts to which these conditions apply shall be construed in accordance with English Law.

8) No servant or agent of this agency has the power to vary these terms and conditions.

9) Whenever the context so admits, words importing the masculine shall include the feminine and the singular shall include the plural and vice versa as appropriate.

Privacy Policy
This policy sets out the basis on which any personal data that you provide to Carouselwindsor will be processed.

Information we collect provided by you includes:
Your name.
Your postal address, billing address, telephone number and e-mail.
Your company name and job role.
Your potential event details including event date, venue and any other relevant information.

How we use your personal data:
Responding to your initial enquiry.
Communicating with you to plan your event.
Raising your booking quotation/contract.
Issuing invoices for payment.

Where we store your personal data:
All items of personal data are stored electronically on either our:
Database, Banking System or Accounting Software.
All of our systems are password protected and access is limited to only those who specifically need to process the data. In addition, we undertake a regular review of all the information we hold.

We may share your information with:
Suppliers and service providers in relation to an enquiry you have made with us.
Central Government in order to comply with any legal obligation.

Credit/Debit Card Payments – Third Party Links
Payment for our service is generally made by BACS however payment can be made via our website and is administered by a third-party credit card processing company over which Carouselwindsor has no control and this service is used entirely at your own risk.

How long do we keep your information?
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 7 years after which time it will be destroyed.

Changes to our Privacy Policy
We regularly review our privacy policy and update it when necessary. Any changes we may make in the future will be posted on this page.
If you have any questions regarding how Carouselwindsor uses your personal data or should any of your personal data need to be updated please contact us.


01753 546 374

Carouselwindsor is the trading name of Carousel Entertainment of Windsor Ltd Registered in England & Wales No 03164410 Vat No: GB-666 118 329